Part-Time Customer Service Representative

<p>🌟&nbsp;We're Hiring! Customer Service Representative (Part-Time)</p>

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<p>🏢 Metropolitan Knoxville Airport Authority<br>📍 McGhee Tyson Airport | Alcoa, TN • Fully On‑Site<br></p>

<p>✈️ Looking for a fun, people‑focused job at the airport? Come join our team! We’re hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you!&nbsp;</p>

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<p>🎯 What You’ll Do</p>

<p>🦽 Assist passengers with wheelchair and cart transportation<br>🧼 Keep wheelchairs/carts clean &amp; sanitized<br>💬 Answer passenger questions on airport services, security, baggage &amp; more<br>📞 Respond to calls on the customer service/LEP line<br>🎉 Support PR with events and logistics<br>ℹ️ Staff the information booth &amp; maintain tourism materials<br>🛠️ Perform additional duties as assigned</p>

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<p>🕐 Schedule (Hiring for <u>THIS</u> Shift) | 🏢 On‑site<em> • averages 24–28 hrs/week</em></p>

<p>📅 Weekend Schedule:</p>

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<li>Fri: 1pm–8pm</li>

<li>Sat: 1pm–8pm</li>

<li>Sun: 1pm–8pm</li>

<li>Mon: 11am–6pm<br></li>

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<p>💵 Pay</p>

<p>$15/hour | ⚠️ <em>Part‑time (no benefits)</em></p>

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<p>⭐ Ideal Candidate</p>

<p>We’re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus!</p>

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<p>🎓 Ready to jump‑start your journey with us? </p>

<p>To qualify, you’ll need a&nbsp;high school diploma or equivalent, be 18 or older, and bring along up to one year of customer service experience—plus a great attitude and eagerness to grow!</p>

<p>🗓️ How to Apply<br></p>

<p>📅 Best Consideration Deadline: <u>Sunday, August 30, 2026</u><br><em>Position open until filled.</em></p>

<p>👉 Apply online (preferred)<br>📬 Or mail your resume to:<br>P.O. Box 15600<br>Knoxville, TN 37901<br>ATTN: HR</p>

<p>📌 <em>For applicants submitting a resume, a signed MKAA application will be required prior to interviewing.</em><br>🚫 <em>No phone calls or emails, please.</em></p>

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<li>Applicants&nbsp;must be currently authorized to work in the United States on a long‑term basis.</li>

<li>MKAA&nbsp;conducts random employee drug screenings.</li>

<li>MKAA is an&nbsp;Equal Employment Opportunity Employer.✈️</li>

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