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Help Desk Support Agent (Mid)

PingWind · Remote · Remote

Public Trust clearance required

Posted 2026-11-05 · Verified live 2026-11-05

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About this role

Location: Remote Required Clearance: Public Trust Required Education: Associate's Degree Required Experience: 4 years Position DescriptionWe are seeking a dedicated and detail-oriented Help Desk Support Agent (Mid-Level) to provide Tier 2 identity and access management (IAM) help desk support for a complex, mission-critical federal program supporting the U.

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