Outbound Calls Specialist (Multiple Openings)

<p>At Epikast, you’ll be part of a team that’s transforming how biopharmaceutical companies connect with patients, caregivers, and physicians. We partner with leading US-based pharmaceutical organizations and use advanced AI and machine learning to deliver impactful, science-driven virtual services. As a fast-growing company, we offer a collaborative and flexible environment where curious minds thrive, ownership is encouraged, and your work directly contributes to improving patient outcomes.</p>

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<p>We are looking for motivated, results-oriented professionals to join our dynamic team and help enhance the productivity and effectiveness of our Disease Specialist teams. As an Outbound Calls Specialist (Physician Appointment Setting), you will play a key role in driving meaningful connections between our operations team and US-based healthcare professionals.</p>

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<p>What You Will Be Doing:</p>

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<li>Conduct outbound calls &amp; build rapport with gatekeepers (receptionists, office managers, PAs) to schedule meetings with physicians</li>

<li>Effectively explain the purpose of the call and the value proposition of scheduling meeting between US physicians and our Disease Specialist team</li>

<li>Engage gatekeepers by addressing concerns and highlighting benefits for the physicians</li>

<li>Be informed about the latest trends in the healthcare industry and how to effectively communicate with the US healthcare market<br></li>

</ul>

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<p>What We Are Looking For:</p>

<ul>

<li>Experience in cold calling or appointment setting or similar role&nbsp;</li>

<li>Exceptional communication skills, fluent English command with the ability to build rapport with English speakers</li>

<li>Commercial acumen with optional knowledge of the healthcare sector</li>

<li>Customer-centric attitude</li>

<li>Relationship Building &amp; negotiation skills<br></li>

<li>Results driven mindset</li>

</ul>

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<p>What We Offer:<br></p>

<ul>

<li>Quarter Bonus to celebrate your achievements</li>

<li>Industry-leading compensation and benefits (extra paid time off, private health insurance, meal vouchers)</li>

<li>Ample space for personal and professional development</li>

<li>An international environment and culture</li>

<li>Use and development of AI tools (existing list of contacts, detailed data and recordings)</li>

</ul>

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<p>This role is based in our Athens office and operates in a hybrid model. Working hours align with US time zones (15.00-23.00 Athens time). The position is expected to begin mid October- early November.</p>

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<p>We celebrate unconventional ideas and approaches, a patient-centric mindset, and a culture of excellence and continuous improvement. If that sounds like something you’d like to be a part of, please consider joining our team!</p>

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