VP Product - POS

<p>VP Product – Point of Sale<br></p>

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<p>Location: UK / Norwich</p>

<p>Reports to: SVP Product</p>

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<p>Epos Now is looking for a VP of Product to lead its core Point of Sale product organisation across Hospitality, Retail and Service.</p>

<p>Epos Now is a global commerce platform used across 100,000 SMB merchant locations in over 10 markets, providing POS software and hardware, integrated payments and increasingly AI-powered products. <br></p>

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<p>The opportunity</p>

<p>POS sits at the heart of the Epos Now platform. It’s the product merchants interact with every day and the foundation for the company's payments, financial services and AI strategy.</p>

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<p>You'll take end-to-end ownership of the vision, strategy and execution of the POS portfolio, leading a team of Product Managers and partnering closely with Engineering, Design, Data, Sales and GTM leadership.</p>

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<p>This isn't a role focused on maintaining an established POS product. You'll be expected to evolve the core platform while using it to drive payments attachment, new financial products and AI-powered experiences.</p>

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<p>What you'll own</p>

<ul>

<li>Set and execute the overall POS product strategy across Hospitality, Retail and Service.</li>

<li>Lead, coach and develop a multi-team Product organisation.</li>

<li>Own the roadmap and balance the needs of different verticals without fragmenting the core platform.</li>

<li>Drive commercial outcomes including merchant growth, product adoption, payments attachment and revenue.</li>

<li>Champion the introduction of AI-native capabilities into the POS experience.</li>

<li>Work closely with Engineering and Design on technical and product trade-offs.</li>

<li>Use customer, market and product data to drive prioritisation.</li>

<li>Build strong feedback loops with SMB merchants.</li>

<li>Present product strategy, roadmaps and major investment decisions at executive and board level.</li>

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<p>The role carries clear commercial and delivery accountability, including revenue growth, merchant targets, AI feature deployment and roadmap execution.</p>

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<p>What we're looking for</p>

<p>You'll likely have 6-8+ years in Product, including at least 4 years leading Product Managers across multiple teams or verticals.</p>

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<p>We're particularly interested in people with:</p>

<ul>

<li>Direct experience in POS, vertical SaaS, commerce platforms or payments.</li>

<li>Ownership of a product P&amp;L or clear revenue/retention metrics.</li>

<li>Experience shipping and scaling a core platform that drives adjacent revenue such as payments, add-ons or financial services.</li>

<li>Experience operating products across multiple countries or markets.</li>

<li>Strong people leadership and the ability to build a high-performing PM team.</li>

<li>Enough technical depth to have credible trade-off conversations with senior Engineering and Design leaders.</li>

<li>Strong data literacy and executive-level communication skills.</li>

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<p>Particularly valuable: hospitality or retail technology, embedded payments/fintech, SMB products, AI-powered product development, payments infrastructure, or experience in a high-growth/PE-backed environment.</p>

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<p>Why this role?</p>

<p>This is a chance to own the strategic core of a global commerce platform, rather than one isolated product area.</p>

<p>You'll have direct influence over how Epos Now evolves its POS proposition, grows payments and financial services revenue, and embeds AI into the everyday workflows of tens of thousands of merchants.</p>