IT Level 2

<p><strong>IT Systems Specialist</strong></p>

<p><em>Candidate-Facing Job Description</em></p>

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<p><strong>Team: </strong>IT &amp; Security</p>

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<p><strong>Reports to: </strong>CISO / IT Manager</p>

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<p><strong>Works closely with: </strong>Systems Administrator</p>

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<p><strong>Location: </strong>Onsite - Utah</p>

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<p><strong>Employment: </strong>Full-time</p>

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<p><strong>Compensation: </strong>$60,000-$70,000 base, DOE</p>

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<p><strong>ABOUT THE ROLE</strong></p>

<p>Brevium is seeking an IT Systems Specialist to support the day-to-day technology operations of a healthcare SaaS company. This role combines employee technology support, identity and endpoint administration, hardware lifecycle work, documentation, and first-pass security and systems support.</p>

<p>This is not a ticket-queue-only position. Work is organized around operational responsibilities, business needs, and documented processes. Because Brevium operates in a regulated healthcare environment, technical work must be secure, documented, auditable, and performed with care for production stability.</p>

<p><strong>WHAT YOU WILL DO</strong></p>

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<li>Support employees with issues involving Windows devices, approved applications, accounts, access, connectivity, and common office technology.</li>

<li>Manage user and device lifecycle work, including onboarding, account changes, licenses, permissions, hardware assignment, offboarding, inventory, and secure disposal.</li>

<li>Perform routine administration and support across Microsoft 365, Entra ID / Active Directory, Intune, Autopilot, endpoint compliance, updates, and software deployment.</li>

<li>Review routine security and operational alerts, gather evidence, follow documented response procedures, and escalate issues that require deeper systems, security, or engineering involvement.</li>

<li>Maintain procedures, troubleshooting notes, change records, inventories, and compliance evidence; identify recurring issues and improve practical processes over time.</li>

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<p><strong>DAY-ONE READINESS</strong></p>

<p>To ramp quickly, candidates should already be comfortable with the core tools and practices used in a Microsoft-centered business environment:</p>

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<li>Two or more years of professional IT experience supporting users, endpoints, or business systems.</li>

<li>Strong Windows endpoint troubleshooting, hardware support, application support, and business-user communication.</li>

<li>Practical Microsoft 365 and identity administration: users, groups, licenses, permissions, authentication, MFA, and access troubleshooting.</li>

<li>Working knowledge of endpoint management concepts: device enrollment, software deployment, operating-system updates, compliance, and hardware lifecycle tracking.</li>

<li>Basic network troubleshooting across DNS, DHCP, TCP/IP, VPN or remote connectivity, routing, firewalls, and common connectivity issues.</li>

<li>Strong documentation habits and the ability to work within secure, documented, auditable processes.</li>

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<p><strong>STRONGLY PREFERRED EXPERIENCE</strong></p>

<p>Experience with Intune, Windows Autopilot, Microsoft 365, Conditional Access, Windows Server, or PowerShell will help a candidate become productive faster. Experience with endpoint security tooling or regulated environments such as healthcare, HITRUST, HIPAA, or SOC 2 is also valuable.</p>

<p><strong>GROWTH AND EXPOSURE</strong></p>

<p>As proficiency grows, the role may assist with AWS, SQL Server, Linux, automation, DevOps tooling, backup validation, and disaster-recovery work. We do not expect expertise in every system on day one; we do expect sound troubleshooting, documentation, security judgment, and the ability to learn unfamiliar systems.</p>

<p><strong>WORK ARRANGEMENT AND BENEFITS</strong></p>

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<li>Monday through Friday, 8-5, onsite in Utah, with occasional scheduled after-hours maintenance or urgent support.</li>

<li>Employment is subject to Brevium standard security, confidentiality, and background-check requirements.</li>

<li>Brevium offers full-time employees a competitive benefits package, including medical, dental, vision, life/AD&amp;D, long-term disability, 401(k) with employer match, paid holidays, parental leave, short-term disability leave, and approved education or certification reimbursement.</li>

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<p><strong>Equal opportunity: </strong>Brevium is an equal opportunity employer. Employment decisions are based on qualifications, capabilities, and job performance without discrimination based on any characteristic protected by applicable law.</p>