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Student Accounts Coordinator

East West College · Portland, Oregon

Posted 2026-09-17 · Verified live 2026-09-17

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About this role

<p>Student Accounts Coordinator&nbsp;</p>

<p>Reports to: Accounts Receivable Manager</p>

<p>Schedule:&nbsp; Flex</p>

<p>&nbsp;</p>

<p>Key Responsibilities:</p>

<ul>

<li>Process and post customer payments accurately and efficiently in the Student Information System, Populi</li>

<li>Monitor customer account balances and aging reports to identify overdue accounts</li>

<li>Contact customers regarding outstanding payments and resolve billing disputes professionally</li>

<li>Reconcile customer accounts and investigate discrepancies</li>

<li>Generate and distribute customer statements and invoices via email</li>

<li>Update student records of all collection activities and payment arrangements</li>

<li>Process credit card payments and electronic fund transfers<br></li>

<li>Prepare reports on accounts receivable metrics and collection status</li>

</ul>

<p>Required Qualifications:</p>

<ul>

<li>A degree or certification in Accounting required</li>

<li>2-3 years of experience in accounts receivable or similar finance role</li>

<li>Strong proficiency in Microsoft Excel and accounting software</li>

<li>Excellent attention to detail and organizational skills</li>

<li>Strong written and verbal communication abilities</li>

<li>Experience with collections and customer account management</li>

<li>Understanding of GAAP principles and practices</li>

</ul>

<p>Preferred Qualifications:</p>

<ul>

<li>Experience with Quickbooks, CRM, or Student Information System Software</li>

<li>Familiarity with accounting regulations and compliance requirements for Federal Financial Aid</li>

</ul>

<p>Skills &amp; Competencies:</p>

<ul>

<li>Problem-solving and analytical thinking</li>

<li>Customer service orientation</li>

<li>Time management and ability to meet deadlines</li>

<li>Professional demeanor and ethical conduct</li>

<li>Ability to work independently and as part of a team</li>

<li>Strong interpersonal skills for customer and interdepartmental interactions</li>

</ul>

<p>Physical Requirements:</p>

<ul>

<li>Prolonged periods of sitting at a desk and working on a computer</li>

<li>Ability to lift up to 10 pounds occasionally</li>

</ul>

<p>Work Environment:</p>

<ul>

<li>Part-time position in an office setting</li>

<li>Standard business hours, Monday through Thursday</li>

<li>Some flexibility</li>

</ul>

<p>Compensation and Benefits</p>

<ul>

<li>Competitive salary</li>

<li>Health, dental, and vision insurance</li>

<li>Paid time off and holidays</li>

<li>Professional development opportunities</li>

<li>Monthly massage in public massage clinic</li>

</ul>

<p>&nbsp;</p>

<p>The ideal candidate will combine strong technical accounting skills with excellent customer service abilities to maintain positive relationships while ensuring timely collection of receivables. They should be detail-oriented, organized, and able to manage multiple priorities effectively.</p>

<p>&nbsp;</p>

<p>EOE Statement: We are an equal opportunity employer and value diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.</p>

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