Bilingual Psychiatric Advanced Practice Provider, Team Lead

<p>Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner.&nbsp; We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a “no wrong door” treatment model which finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.</p>

<p><strong>The Ascend Story</strong>&nbsp;</p>

<p>Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs—bringing deep clinical&nbsp;expertise, operational support, and long-term stability.&nbsp;</p>

<p>Our work environment fosters:&nbsp;</p>

<ul>

<li>Collaboration and teamwork&nbsp;</li>

<li>Patient-First Mindset&nbsp;</li>

<li>Work-from-home opportunities&nbsp;</li>

<li>Career Growth and Professional Development Training&nbsp;</li>

</ul>

<p><strong>Why Ascend?</strong>&nbsp;</p>

<p>You’ll&nbsp;be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact—and your career grows alongside it.&nbsp;We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.&nbsp;</p>

<p><strong>Position&nbsp;Overview:</strong>&nbsp;</p>

<p>The BHMP Team Lead provides direct patient care while managing an&nbsp;assigned&nbsp;team&nbsp;of BHMPs&nbsp;at their&nbsp;designated&nbsp;CHC&nbsp;site.&nbsp;The Team Lead serves as the first point of contact for clinical and operational issues, monitoring performance metrics such as schedule&nbsp;utilization, encounter completion, and documentation timeliness, and collaborating with&nbsp;cross-functional&nbsp;leadership to align team performance with organizational goals. The Team Lead also supports onboarding, provider engagement, and workflow optimization to ensure effective integration and consistency across the assigned team.&nbsp;While the position has direct oversight over a&nbsp;team&nbsp;of BHMPs, the position may&nbsp;also&nbsp;assist&nbsp;with projects and operations within&nbsp;other service lines as needed. This role balances clinical responsibilities with leadership duties focused on provider support, quality assurance, and operational efficiency.&nbsp;</p>

<p><strong>*Provider must have an active CA medical license (PMHNP or PA-C)*</strong></p>

<p><strong>*Provider must be bilingual, fluency English/Spanish.&nbsp;</strong></p>

<p>&nbsp;<strong>Key Areas of Ownership:&nbsp;</strong>&nbsp;</p>

<ul>

<li>Provide direct patient care within the Ascend model,&nbsp;maintaining&nbsp;a clinical schedule that balances administrative duties, as&nbsp;determined&nbsp;by organizational leadership.&nbsp;The team lead position is&nbsp;slated for&nbsp;85%&nbsp;direct patient&nbsp;care, 15% administrative responsibilities.&nbsp;This is subject to change as&nbsp;the company&nbsp;needs&nbsp;evolve.&nbsp;&nbsp;</li>

<li>Oversee&nbsp;assigned&nbsp;BHMP direct reports by monitoring productivity, documentation timeliness, and schedule&nbsp;utilization; serve as the first point of escalation for operational&nbsp;efficiencies.&nbsp;&nbsp;</li>

<li>Support onboarding&nbsp;initiatives&nbsp;and integration of new BHMPs&nbsp;&nbsp;</li>

<li>Provide proactive&nbsp;coaching,&nbsp;conduct bi-annual&nbsp;performance evaluations, and&nbsp;assist&nbsp;with&nbsp;professional development&nbsp;opportunities,&nbsp;ensuring&nbsp;a&nbsp;consistent&nbsp;level of&nbsp;accountability&nbsp;is&nbsp;maintained&nbsp;related to&nbsp;patient impact and quality of care&nbsp;</li>

<li>Address routine clinical questions when&nbsp;appropriate, while ensuring providers follow supervision and CEED guidance channels&nbsp;</li>

<li>Participate in training, orientation, and quality assurance initiatives, including chart reviews,&nbsp;to ensure documentation accuracy and regulatory compliance&nbsp;</li>

<li>Contribute to policy and procedure development, compliance initiatives, and&nbsp;timely&nbsp;resolution of patient complaints.&nbsp;</li>

<li>Coordinate with Clinical Operations, CEED and Therapy leadership to&nbsp;optimize&nbsp;interdisciplinary workflows and training programs&nbsp;</li>

<li>Perform&nbsp;additional&nbsp;leadership and operational responsibilities as assigned&nbsp;</li>

</ul>

<p><strong>Qualifications:&nbsp;</strong>&nbsp;</p>

<ul>

<li>Active and unrestricted advance practice medical license (PA-C or PMHNP) in state of primary residence and the state of California. (Required)&nbsp;</li>

<li>3+ years of clinical experience in psychiatry (Required)&nbsp;</li>

<li>Bilingual in English and Spanish (Required)</li>

<li>1+ years of experience practicing within the Ascend Healthcare system (preferred)</li></ul>