Supervisory Management and Program Analyst

USAJOBS pay evidence (raw source values; no currency or annual rate inferred)

Remuneration 1: minimum: 143913; maximum: 187093; rate interval: PA; description as provided: Per Year

Pay plan 1: code: GS

Low grade: 14

High grade: 14

Agency: Customs and Border Protection

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting management and program analyses of emergency management, continuity, preparedness, incident management, and operational-support programs across headquarters and field offices. Analyzing policies, directives, regulations, program plans, and standard operating procedures to identify implementation requirements, resource considerations, internal controls, and operational risks. Developing performance measures, data-collection methods, and management-information products to support program planning, implementation assessments, and leadership reporting. Preparing policy-impact analyses, issue papers, briefing materials, implementation guidance, and corrective-action plans addressing emergency-management and continuity requirements. Coordinating program assessments with headquarters offices, operational components, field elements, operations centers, and partner organizations to document capability gaps, readiness concerns, and implementation issues. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the ap

Job summary:

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operation Support, CBP Watch, Emergency Management Division (EMD), located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Major duties:

- CBP Watch is a 24/7, agency-wide center for information sharing and analysis that supports CBP operators, analysts, and decision-makers. CBP Watch advances CBP operational mission priorities by conducting trend and pattern analysis across a multi-domain border-security environment, providing indications and warnings to frontline operators, and serving as CBP's primary reporting and information-coordination center with CBP headquarters, field elements, Department of Homeland Security (DHS) operations centers, and Federal, State, territorial, local, tribal, and other partners. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Typical duties may include: Leads and oversees complex management and program analyses, cross-cutting projects, organizational studies, and operational-improvement initiatives affecting CBP Watch operations and EMD programs.

- Directs all phases of assigned work, from planning and data collection through analysis, implementation assessment, follow-up, and evaluation of results. Provides branch-level direction for management and program analysis, strategic planning, implementation assessment, and organizational improvement activities supporting major aspects of CBP wide emergency-management, continuity, preparedness, incident-management, and related operational support programs. Reviews, analyzes, interprets, and assesses proposed and issued legislation, executive orders, DHS and CBP directives, policies, issuances, regulations, and other high-level decisions affecting CBP Watch, EMD, and related CBP headquarters and field activities. Plans, organizes, directs, and evaluates the work of subordinate Federal employees performing management and program analysis, emergency management, continuity, preparedness, incident management, strategic and operational planning, logistics, and related program-support work.

- GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements:

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation. CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This position is not covered under the bargaining unit. The incumbent must obtain and maintain eligibility for a Secret clearance.

Education:

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Evaluations:

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/13101975 After CBP completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). The USA Hire Program and Project Management Assessment will be used to assess the following competencies: Accountability Administration and Management Decision Making Information Management Interpersonal Skills Planning and Evaluating Problem Solving Teamwork If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview https://apply.usastaffing.gov/ViewQuestionnaire/13101975 In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment.

The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

USAJOBS listing details

Source listing snapshot; not verification of current availability or your eligibility.

Control number: 891110200

Announcement number: CBPW-IMP-13101975-NIK

Announcement URL:

Publication date: 2026-11-02T00:00:00.0000

Applications open: 2026-11-02T00:00:00.0000

Applications close: 2026-11-06T23:59:59.9970

Posting display ends: 2026-11-06T23:59:59.9970

Hiring paths: fed-transition, fed-internal-search

URL:

Search result snapshot observed: 2026-11-02T14:42:28.368335+00:00