Sr Analyst II Infrastructure Services

Job Description:

About the Role

The Infrastructure Engineer plays a key role in installing, configuring, and operating operating systems (Linux, Windows) and middleware products such as IIS, MS-SQL, JBoss, Tomcat, and Kubernetes. This role supports the Solution Architect in implementing proposed solutions and completing project assignments, ensuring enterprise-wide applications run reliably and efficiently.

In this role, you will be responsible for the installation, configuration, administration, monitoring, and daily maintenance of enterprise-wide applications, while collaborating closely with software development, network, and infrastructure teams to define requirements, implement solutions, and troubleshoot technical issues. You will also contribute to maintaining up-to-date documentation and ensuring that service levels are consistently met or exceeded.

This position offers the opportunity to work across a broad technology stack, including web, middleware, and database environments, while developing strong troubleshooting and analytical skills in a collaborative, enterprise IT environment.

Essential Job Functions

• Install, configure, and administer enterprise-wide applications such as IIS, MS-SQL, Apache HTTPd, Apache Tomcat, JBoss, WebSphere Application Servers, Kubernetes, Kafka, and IBM-MQ
• Monitor and maintain application and infrastructure environments on a daily basis
• Collaborate with software development and infrastructure teams to define hardware requirements for application solutions
• Coordinate with software, network, and infrastructure administrators to implement solutions and resolve technical issues
• Troubleshoot web, middleware, and database environments to identify and resolve issues
• Identify potential and real performance bottlenecks within web environments
• Apply troubleshooting methods to distinguish between infrastructure and environment-related problems
• Administer web environments to ensure stability and performance
• Maintain and update documentation to reflect current system setup and environment configurations
• Handle escalations seamlessly to avoid gaps in meeting or exceeding SLAs

Basic Qualifications

• Must be a Singaporean citizen due to G50 security clearance requirements by the client
• Diploma/Degree in Information Technology, Computer Science, Computer Engineering, or equivalent
• Working experience in Linux and Windows systems
• Strong implementation and administrative skillsets for Linux and Windows
• Good knowledge of IIS, MS-SQL, and open source solutions like Docker containers and Kubernetes container orchestration
• Prior experience providing enterprise-wide on-premises systems support
• Possess an analytical mindset
• Demonstrated initiative to improve productivity and efficiency

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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