Scheduling Coordinator

<p><strong>Summary of Position:</strong>&nbsp;</p>

<p><em>The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors.&nbsp; This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.</em>&nbsp;</p>

<p><strong>Key Benefits:</strong></p>

<p>In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options.&nbsp;</p>

<p>Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.</p>

<p><strong>Essential Job Function:</strong>&nbsp;</p>

<ul>

<li>Schedule, authorize and send pertinent medical records/orders for appointments</li>

<li>Maintain a positive and friendly attitude and deliver excellent customer service to patients</li>

<li>Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness</li>

<li>Be receptive to training and coaching on best practices</li>

<li>Maintain an organized working space &nbsp;</li>

<li>Coordinate with other team members and doctors as needed for scheduling issues or questions</li>

<li>Other duties as required as they relate to the position&nbsp;</li>

</ul>

<p><strong>Knowledge, Skills and Abilities:</strong>&nbsp;</p>

<ul>

<li>Understanding of best practices in the industry as it relates to schedule coordination and patient intake&nbsp;</li>

<li>Excellent customer service experience&nbsp;</li>

<li>Have excellent written and oral communication skills &nbsp;</li>

<li>Compassion and high level of service for our patients, parents, and staff</li>

<li>Integrity, always doing the right thing</li>

<li>Dependable, reliable to be at work when scheduled</li>

<li>Attention to detail</li>

<li>Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines</li>

<li>Professional manner and appearance at all times</li>

</ul>