Strategic Account Manager

<p><strong>Join us as a Strategic Account Manager and play a key role in building and maintaining strong, long-term relationships with global key accounts and OEM partners.</strong>&nbsp;</p><p>In this highly visible role, you will develop and nurture long-term relationships with global key accounts and OEM partners, serving as a trusted advisor and strategic business partner. You will identify growth opportunities, lead customer engagement initiatives, and collaborate with cross-functional teams to deliver exceptional customer experiences and business outcomes.</p><p>To perform this job successfully, the Strategic Account Manager must be able to capably perform each of the following essential duties:</p><ul><li>Own&nbsp;strategic global or regional accounts / OEM partners, providing comprehensive support across all sales process stages by coordinating with the appropriate LGC Standards team members and by selling the entire LGC Standards portfolio.</li><li>Manage&nbsp;and nurture&nbsp;the most strategic account relationships with key influencers (e.g., leadership, lab stakeholders, procurement, etc.) to drive retention and expansion; provide&nbsp;product awareness, consultation, and problem solving at both headquarters and site-locations.</li><li>Collaborate&nbsp;activities with account managers at assigned strategic accounts in the territory.</li><li>Lead&nbsp;collaboration and coordination across all LGC Standard’s resources (account managers, End-market sales managers, quoting specialists, customer service) to ensure a positive customer experience and the success of all ongoing account planning initiatives.</li><li>Promote LGC Standard’s products and brands, utilizing available marketing programs and distributor channels as needed.</li><li>Meet and exceed forecasted sales targets for LGC Standards.&nbsp; Produces sales proposals to meet requirements of sales bids.</li><li>Act&nbsp;as coach and mentor to members of the sales organization, providing leadership to improve sales skills and foster career development.</li><li>Develop in-depth understanding of the LGC products and their applications.</li><li>Use&nbsp;LGC’s sales tools to manage prospects, existing accounts, opportunities, pipeline and to forecast in an accurate and timely manner.</li><li>Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars, and other events.</li></ul>

<ul><li>BSc in chemistry, physics, biochemistry, biology, or similar disciple, combination of education and experience will be considered.</li><li>Proven experience in selling technical products used in research laboratories: Prior successful key account management experience engaging with central procurement is preferred.</li><li>Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions and procedure manuals.</li><li>Experience with customer relationship management platforms such as SalesForce and Desk. Expertise in Microsoft Office products is a plus.</li><li>Outstanding commercial awareness and planning abilities.</li><li>Proven track record of meeting and exceeding sales targets.</li><li>Proficiency in English crucial with additional languages an advantage (Spanish, French).</li><li>Willing to travel up to 40% within the designated territory as the need arises.</li></ul><p><strong>Interpersonal Competencies:</strong></p><ul><li>Build trusted relationships with senior customer stakeholders and operates as a strategic advisor, not a transactional seller.</li><li>Proven capability to lead complex, high stakes negotiations and influence outcomes across customers and internal stakeholders without direct authority.</li><li>Orchestrates manufacturing, quality, regulatory, supply chain, and product teams to deliver scalable, compliant private label programs.</li><li>Anticipates and manages demand variability, capacity constraints, and operational risk to protect supply reliability for strategic customers.</li></ul>