ServiceNow Architect (AI + CSDM + Automation)

GovCIO is currently hiring a ServiceNow Architect (AI + CSDM + Automation) with an active Secret clearance to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. This role is based in Arlington, VA, as a hybrid/remote position.

Responsibilities

Responsibilities:

Design scalable ServiceNow solutions aligned to enterprise architecture goals

Lead implementation of ITSM, ITOM, ITAM, SPM, CMDB, and automation capabilities

Architect CSDM-based service models and CMDB structures

Implement ServiceNow AI capabilities, predictive intelligence, and virtual agents

Automate workflows and improve operational efficiency

Define platform governance, integrations, and development standards

Support roadmap planning and platform maturity assessments

Integrate ServiceNow with enterprise systems and cloud environments

Qualifications

Qualifications:

Bachelor's with

12+ years of infrastructure/cloud engineering experience

(or commensurate experience)

Required Skills and Experience:

8–12+ years of ServiceNow experience

Expertise in ServiceNow platform architecture

Strong understanding of the CSDM framework

Experience in CMDB design and governance

Proficiency in workflow automation

Experience with ServiceNow AI and NowAssist

Hands-on expertise with Integration Hub and APIs

Knowledge of ITIL processes

Experience in JavaScript development

ITOM discovery and automation

Preferred Skills and Experience:

Certified Technical Architect (CTA) preferred

Certified Application Developer

Certified Implementation Specialist

ITIL Foundation

Clearance Required:

Must have an active Secret clearance and be able to attain DEA suitability

Posted Salary Range

USD $151,000.00 - USD $235,000.00 /Yr.