Veterinary Receptionist

<p><strong>Receptionist</strong></p>

<p><strong>Festival Veterinary Clinic is hiring a full-time front-desk receptionist</strong> to&nbsp;be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.</p>

<p><strong>What to Expect</strong></p>

<p>As you join our mission, expect to be supported in your work and home life with:</p>

<ul>

<li>A comprehensive benefits package, including medical, dental, and vision insurance</li>

<li>Paid time off and a 401(k) plan for full-time employees</li>

<li>Professional development opportunities</li>

<li>Employee pet discount because we know your pets are family, too.</li>

</ul>

<p><strong>Salary: </strong>$18 - $20 per hour, determined by the candidate's skills, experience, and qualifications.</p>

<p><strong>Schedule: </strong>This is a full-time position. Monday through Friday, rotating 8:00 am to 6:00 pm. Rotating Saturdays 8:00 am to 1:00 PM</p>

<p><strong>Key Responsibilities:&nbsp;</strong></p>

<ul>

<li>Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.</li>

<li>Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.</li>

<li>Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.</li>

<li>Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.</li>

<li>Assist in maintaining cleanliness and organization to ensure a positive client experience.</li>

</ul>

<p><strong>Qualifications:</strong></p>

<ul>

<li>Previous experience as a veterinary receptionist is preferred.</li>

<li>Strong organizational and multitasking skills</li>

<li>Ability to maintain a calm, professional, and positive demeanor</li>

</ul>

<p><strong>About Festival Veterinary Clinic</strong></p>

<p>Festival Veterinary Clinic has been proudly serving pets and their families in Harford County, Maryland, since 1994. We are a full-service animal clinic offering comprehensive care — from routine wellness and preventative services to diagnostics, dentistry, surgery, laser therapy, and senior-pet care. We also happily treat exotic pets when they’re part of the family.</p>

<p>Our team is made up of dedicated veterinarians, skilled technicians, and caring support staff, all committed to combining modern veterinary medicine with compassion and a genuine love for animals. At Festival, we see ourselves as more than just a clinic, we’re a community-focused “pet family,” where both pets and their humans are treated with respect, kindness, and the highest standard of care.</p>

<p>If you’re passionate about veterinary medicine and want to be part of a team that values compassion, teamwork, and excellence, Festival Veterinary Clinic might be the perfect place for your next career step.</p>