Mortgage Loan Processor and Servicing Specialist

<p>Internal Position Title: Homeownership Loan Processor and Servicing Specialist<br>Pay Range: $24.04–$31.25 per hour, DOE (Extra 5% bilingual differential for Spanish speakers)&nbsp;<br>FLSA Status: Non-Exempt<br>Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with schedule flexibility<br>Location: Remote/Hybrid, based out of our Springfield, OR office<br>Position Type: Full-Time, Fixed-Term — currently funded for two years<br>Reports to: Executive Director of Homeownership</p>

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<p>Help Make Homeownership Possible</p>

<p>At DevNW and our CDFI partner, Community LendingWorks (CLW), we believe everyone should have the opportunity to build financial stability, create wealth, and achieve their goals.</p>

<p>Through our homeownership and lending programs, we help individuals and families access the tools and resources they need to purchase and maintain a home.</p>

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<p>We're looking for a detail-oriented and highly organized Mortgage Loan Processor and Servicing Specialist to join our team. In this role, you'll help ensure that loans move smoothly from application through funding and servicing.</p>

<p>If you enjoy working with detailed information, keeping things organized, solving problems, and supporting a mission-driven organization, this could be a great opportunity for you.</p>

<p>This is a new, fixed-term position currently funded for two years.</p>

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<p>Why Join DevNW?</p>

<p>You'll join a collaborative and entrepreneurial organization committed to innovation, community impact, and professional growth. Your work will directly support programs that help individuals and families achieve homeownership and build financial security.</p>

<p>DevNW offers generous benefits, including:</p>

<ul>

<li>Employer-paid medical, dental, and vision insurance for employees (your monthly premium could be $0 depending on the plan selected)</li>

<li>Flexible schedules, including alternative work schedules where operationally feasible</li>

<li>Generous paid time off, including vacation, sick leave, floating holidays, self-care days, and 11 paid holidays annually</li>

<li>Flexible Spending Account (FSA)</li>

<li>Employee Assistance Program (EAP)</li>

<li>401(k) with employer match</li>

<li>5% extra wage differential for Spanish Speakers</li>

</ul>

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<p>What You'll Do</p>

<p>You'll support the processing, funding, and servicing of residential mortgage and silent second loans through DevNW's Wildfire, Down Payment Assistance, and Amplify Oregon Mortgage programs.</p>

<p>Your work will include:</p>

<ul>

<li>Reviewing loan files to make sure they are complete, accurate, and meet program requirements.</li>

<li>Collecting and verifying borrower and loan information.</li>

<li>Identifying missing or incorrect information and following up as needed.</li>

<li>Supporting Loan Officers and Mortgage Loan Originators throughout the loan process.</li>

<li>Ordering and coordinating third-party services, such as appraisals and employment verifications.</li>

<li>Entering and maintaining loan information in loan servicing systems.</li>

<li>Managing loan documentation, payment information, escrow records, payoffs, and borrower correspondence.</li>

<li>Researching and resolving discrepancies in loan and servicing records.</li>

<li>Maintaining organized and accurate electronic and physical files.</li>

<li>Supporting quality control reviews, audits, and other compliance activities.</li>

<li>Working closely with Finance, Underwriting, program staff, and other internal teams.</li>

<li>Protecting the confidentiality and security of borrower information.</li>

<li>Providing general administrative and operational support to the Homeownership team.<br><br></li>

</ul>

<p>What We're Looking For</p>

<p>We're looking for someone who is organized, dependable, and comfortable working with detailed financial information.</p>

<p>You may be a great fit if you have:</p>

<ul>

<li>At least two years of administrative experience. Experience in loan processing or loan servicing is preferred.</li>

<li>Experience working with databases, loan systems, or other data management platforms.</li>

<li>Experience reviewing and maintaining detailed files and documentation.</li>

<li>Familiarity with mortgage lending, loan documentation, or loan servicing.</li>

<li>Experience reviewing income, assets, credit, or collateral documentation.</li>

<li>Strong data entry, recordkeeping, and attention to detail.</li>

<li>Proficiency with Microsoft Excel.</li>

<li>The ability to manage multiple priorities and meet deadlines.</li>

<li>Strong problem-solving and organizational skills.</li>

<li>Clear written and verbal communication skills.</li>

<li>The ability to work independently while also collaborating with a team.</li>

</ul>

<p>An associate degree or coursework in finance, accounting, business administration, or a related field is preferred, or an equivalent combination of relevant education and work experience.<br><br></p>

<p>Bilingual English/Spanish skills are strongly preferred.</p>

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<p>Work Environment<br>This is a remote/hybrid position with schedule flexibility and weekly in-person workdays at our Springfield office. The role requires prolonged periods of sitting and working at a computer and may occasionally require lifting up to 10 pounds.</p>

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<p>Ready to Make a Difference?</p>

<p>If you're organized, detail-oriented, and excited about using your skills to support programs that make homeownership more accessible, we'd love to hear from you!</p>

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<p>Priority consideration will be given to applications received by September 7, 2026.</p>

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<p><em>DevNW is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage candidates from a wide range of backgrounds and experiences to apply.</em></p>