Program Manager

Role Description

Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Program Manager to lead the delivery and client engagement efforts on a group of strategic contracts.

At Nava, members of the Program leadership team are responsible for:

Client trust and relationships

Team clarity and health

Staffing

Contract management / profit & loss

Organic growth

Nava's Program Managers have 5+ years of experience overseeing delivery outcomes and client relationships for a set of small- to medium-sized projects to create positive delivery environments.

What you'll do

Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level.

Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them.

Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently.

Maintain awareness of the broader project landscape and potential for new opportunities and risks.

Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery.

Support the creation of delivery environments built on mutual trust between government partners and our team.

Scale efforts through a team of project managers and other functional delivery leads.

Manage all the contracts and finances within your portfolio in coordination with the finance team.

Set and uphold standards for delivery excellence and client service.

Nava's policies and guidance at the program level.

Participate in developing on and delivering company objectives and key results.

Qualifications

Experience with Custom Software or Cloud infrastructure programs/projects.

Experience working with or for government agencies.

Experience with growing agile development teams and the challenges of managing a project at scale.

Ability to demonstrate experience leading projects with significant complexity.

Experience using agile frameworks like scrum, kanban, or SAFe.

Empathetic communicator and relationship builder.

Adaptable problem solving and ability to deal with multi-dimensional challenges.

Highly organized and care deeply about building and growing a sustainable, culture-conscious business.

Strategic approach to delivery planning and contract management.

Iterative approach to execution that emphasizes rapid team progress.

Ability to maintain broader situational awareness beyond the immediate team.

Excellent written and verbal communication skills.

Occasional travel.

Desired skills

Program Management experience within a government space.

Experience launching new production systems with high public visibility.

Experience with long term, complex, and ambiguous IT modernization efforts.

Experience with using common project management tools like Jira and Confluence.

Project management in a government context.

Track record of introducing and expanding agile transformation.

Experience managing projects that provide production operations and support alongside ongoing product/feature development.

Compensation

$138,600 — $154,000 USD

Other requirements

Legal authorization to work in the United States.

Ability to meet any other requirements for government contracts for which candidates are hired.

Work authorization that doesn’t require visa sponsorship, now or in the future.

May be subject to a government background check or security clearance, depending on the contract.

Benefits

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs.

Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost.

Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge.

Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO.

Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus.

Parental leave — paid time off for new parents, plus weekly meals delivered to your home.

Wellness program — full platform offering physical, mental, & emotional health resources & support tools.

Virtual care — see doctors online with no copay through a virtual visit program.

Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest.

401(k) match — Nava matches 4% of your salary to support your retirement savings plan.

Flexible work — remote-first environment with flexibility built around your schedule and responsibilities.

Home office setup — company laptop & setup assistance provided via Staples for remote work needs.

Utility support — monthly reimbursement to help offset eligible home office utility expenses.

Learning opportunities — internal training programs and resources to help grow your professional skills.

Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs.

Referral bonus — get rewarded when you refer great people who join the Nava team.

Commuter benefits — pre-tax commuter programs to support in-office travel when applicable.

Supportive culture — A collaborative and remote-friendly team environment where people genuinely care.

Location

We have fully remote options if you reside in one of the following states:

Alabama

Arizona

California

Colorado

Connecticut

DC

Delaware

Florida

Georgia

Illinois

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Missouri

Nevada

North Carolina

New Jersey

New York

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

Texas

Tennessee

Utah

Virginia

Washington

Wisconsin