Care Coordinator

<p>Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.</p><p>Responsibilities:</p><ul><li>Work closely with Psychiatrist</li><li>Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.</li><li>Run the case load report</li><li>Complete consumer surveys</li><li>Make reminder calls for assessors, psychiatrist, NP, therapists</li><li>Document the reminder calls</li><li>Schedule consumer for intake</li><li>Create consumers profile in credible</li><li>Prior medical billing experience required to perform obtain prior-authorizations</li><li>Check the voice messages, save or delete as needed</li><li>Review each clinician’s availability for the week for D&amp;A and tele counseling and keep a note of these availability to serve the consumers</li><li>Review the no show report, call and reschedule</li><li>Other related duties as assigned</li></ul>

<p>Education: BS/BA in Social Science Field or related fields</p><p>Experience: Customer service: 1 year (Preferred)</p>