Consultant, Technical Account Manager

Consultant, Technical Account Manager Dell Technologies Draper, UT Apply Join or sign in to find your next job Join to apply for the Consultant, Technical Account Manager role at Dell Technologies Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement , Privacy Policy , and Cookie Policy . Consultant, Technical Account Manager Dell Technologies Draper, UT 5 hours ago Be among the first 25 applicants See who Dell Technologies has hired for this role Apply Join or sign in to find your next job Join to apply for the Consultant, Technical Account Manager role at Dell Technologies Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement , Privacy Policy , and Cookie Policy . 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Dell Technologies provided pay range This range is provided by Dell Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $137,520.00/yr - $189,090.00/yr Consultant, Technical Account Manager Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer's go-to person when there's an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction. Join us to do the best work of your career and make a profound social impact as a Consultant, Technical Account Manager on our Technical Account Manager team in Draper, Utah . What you'll achieve: As a Consultant, Technical Account Manager , you will be responsible for supporting customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. You will work with Federal customers and partners as they implement AI solutions in secure spaces. Responsibilities You will: Learn and maintain a deep technical acumen and understanding of the Dell Technologies portfolio to include storage, compute, networking, applications, cybersecurity, converged and hyper-converged systems, and edge-core-cloud synergies. Be independently motivated to continually learn new technologies. Due to Dell's large breadth of products, we expect our team members to be driven to stay current on existing technologies and continually expand their knowledge horizons Develop internal relationships within Dell and earn trust amongst the account executives, program/project managers, executive leadership team members, infrastructure delivery teams, and security offices Develop external relationships and earn trust with customers and partners through a demonstration of the highest caliber of professional, technical, and mission competence Assist customer and sales team with design, definition, and implementation of complex system requirements Qualifications Take the first step towards your dream career: Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements: 12+ years of related experience in a professional role or equivalent experience Must be a US citizen and have an active TS/SCI security clearance with a full scope polygraph In-depth troubleshooting knowledge and understanding of Dell PowerEdge servers, specifically in HPC environments. Intimate knowledge of networking infrastructure, specifically in datacenter environments Strong knowledge working in Linux environments (RHEL and Ubuntu) and strong understanding of Dell and vendor diagnostic utilities and their applications Customer-facing experience with strong escalation management capability and the ability to work in a high-pressure environment. Ability to collaborate effectively with vendors and Dell Engineering Desirable Requirements: Technical support experience with industry certifications such as A+, Security+, MCITP/MCSE, VCP, RHCSA/RHCE, CCNA About Us Who We Are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy . Visit our Culture Code page to learn more about how we work and lead. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Computers and Electronics Manufacturing Referrals increase your chances of interviewing at Dell Technologies by 2x See who you know Get notified when a new job is posted. Set alert Sign in to set job alerts for “Technical Account Manager” roles. Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement , Privacy Policy , and Cookie Policy . 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