IT TECHNICAL PROJECT MANAGER

<p>The Technical Project Manager will lead local and regional integrations with telecom operators and merchants.</p><p>He/she will be responsible for validating flows and APIs, coordinating technical setups, ensuring test coverage, and delivering operational documentation.</p><p>The role requires strong communication and autonomy to operate effectively with partners, <strong>including the ability to build local trust, overcome cultural barriers, and intervene physically or by phone when necessary to resolve issues.</strong></p>

<ul><li>Validate availability and completeness of flows and API endpoints (charging, cancellation, invoice, etc.)</li><li>Draft, maintain and share clear technical documentation including starter kits and flow diagrams</li><li>Coordinate local environment setup (VPN, IP whitelisting, SMPP…)</li><li>Prepare and follow execution of testbooks with internal teams and external partners</li><li>Validate technical &amp; functional tests</li><li>Support debugging and identify technical gaps during integration</li><li>Ensure documentation is centralized and regularly updated in Jira, Sharepoint…</li><li>Track progress and communicate blockers clearly with internal and external teams</li><li>Work closely with DV teams (Business, Technical teams, Product…) and local partners</li><li>Support Product team on product launch testing and debugging</li></ul><p><strong>Required Profile</strong></p><ul><li><strong>Minimum 5 years of experience in technical missions (development, network, telecom) and then in Project Management</strong></li><li>Familiar with API testing and debugging (Postman, Swagger, logs, REST, JSON)</li><li>Ability to read and interpret technical documentation</li><li>Familiarity with project tools (MS Project, Jira, Excel)</li><li>Proficient in English (spoken and written); French is a plus</li><li>Knowledge of telecom environments: SMS/USSD flows, DCB, SMPP, OTP is a plus</li><li><strong>Comfortable making direct contact with partners (calls, onsite if needed) to resolve blocking points</strong></li><li><strong>Understanding of regional context and ability to interact with local stakeholders effectively</strong></li></ul><p><strong>Soft Skills</strong></p><ul><li>Autonomous, structured and dependable under pressure</li><li><strong>Strong communication skills, with the ability to navigate multi-stakeholder contexts</strong></li><li>Capable of escalating and pushing for priorities when needed</li><li>Problem-solving mindset and ability to propose viable workarounds</li><li><strong>Culturally aware, able to adapt to local environments and build trust quickly</strong></li><li><strong>Open to occasional travel when project delivery requires physical presence</strong></li></ul>