Senior Sales Operations Manager

At Brevo, we’re not just building a CRM. With our technology, <b>we’re helping millions of organizations build lasting relationships with their customers.</b><br>From emails and SMS to WhatsApp, Chat, and Marketing Automation, <b>our tools are intuitive, powerful, and built to scale with every ambition.</b> We give businesses a clear view of the customer journey, so they can focus on what matters: connection.<br>As a <b>certified B Corp</b>, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.<br>Today, more than <b>500,000 businesses</b> across <b>180 countries</b>—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our <b>reliable technology</b> and <b>75+ integrations</b> help them create <b>unparalleled customer experiences,</b> without the usual tech headaches.<br>We recently exceeded 200m ARR and reached a major milestone by <b>becoming a Unicorn</b>, backed by strong growth and global expansion - and we’re just getting started!<br>

<p>We're hiring a senior Sales Operations professional to be the right hand to our Head of Revenue Operations and a force multiplier for the entire GTM organisation. This role combines the analytical depth of a Sales Ops Analyst with the ownership and scope of an Ops Manager - turning raw data into decisions and owning the systems, processes and forecasts behind our go-to-market engine.</p>

<p>Brevo's sales motion is high-velocity and multi-BU, so we need someone who cuts through complexity, questions existing process, and builds what's missing - hands-on-keyboard from day one (SQL, dashboards, systems config).</p>

Your impact at Brevo:

<li><strong>Analytics &amp; reporting</strong> - Build and automate dashboards in Omni (pipeline, conversion, win rate, quota attainment); handle ad-hoc leadership requests and surface trends proactively.</li>

<li><strong>Forecasting &amp; pipeline</strong> - Own the forecast cadence, including the weekly Gong "Most Likely" pull, reconciled against CRM. Support MPR/QBR reporting for leadership, GM, CEO and CFO.</li>

<li><strong>Planning &amp; territory design</strong> - Drive quota-setting, territory/coverage analysis and headcount modeling; partner with Finance on commission structure design.</li>

<li><strong>Data quality &amp; systems</strong> - Own CRM hygiene; partner with Revenue Systems on the sales tech stack (CRM, Gong, Qobra); turn recurring fire drills into durable infrastructure.</li>

<li><strong>Strategic projects</strong> - Support GTM strategy, segmentation and ICP work; identify efficiency opportunities; use AI to speed up insight cycles.</li>

Who you are:

<li>5+ years in Sales Ops, RevOps, BI, Data Analytics or Consulting, mostly in B2B SaaS</li>

<li>Strong SQL, advanced Excel/Sheets, and BI tools (Looker, Tableau, Metabase, Omni or similar)</li>

<li>CRM proficiency (Salesforce, HubSpot or similar), including data quality and workflow</li>

<li>Track record owning forecasting, territory/quota design, and pipeline analysis</li>

<li>Fluent English</li>

<li>Blends analyst rigor with operator ownership - equally comfortable in the data and in the room with sales leadership</li>

<li>First-principles thinker: forms a hypothesis, tests it, updates fast</li>

<li>Direct communicator and trusted advisor who translates data into clear narratives for execs</li>

<li>Genuinely hands-on-keyboard, with growing fluency in using AI to work faster</li>

<li>Empathetic to sellers - willing to shadow reps to understand real problems</li>

<li><em>Nice to have:</em> Gong/Outreach/Salesloft, Qobra/CaptivateIQ/Xactly, Python/R, stats/data-science background, multi-BU experience</li>

Why people love working at Brevo:

<li><strong>A place to grow, together :</strong>&nbsp;Join an international team in a bright, collaborative office located in a vibrant neighborhood.</li>

<li><strong>Practical perks for everyday balance:</strong>&nbsp;RTT days off, 50% public transport reimbursement, Sustainable Mobility Package (whether you ride a classic bike or go electric, we support your choice to commute greener) and daily Swile meal vouchers (€<a href="http://12.0.0.50/day)" rel="noopener noreferrer">12.50/day)</a>.</li>

<li><strong>Learning, every step of the way:</strong>&nbsp;Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.</li>

<li><strong>Flexible for life :</strong>&nbsp;A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.</li>

<li><strong>Wellbeing that works :</strong>&nbsp;Top-notch private healthcare (70% covered), 6-week second-parent leave, extra time off if your child is sick and needs you, and Several services related to prevention, health and personal and professional well-being on Welii platform</li>

<li><strong>A culture that cares :</strong>&nbsp;From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.</li>

Our candidate journey:

<li>Introductory TA call (30 min)</li>

<li>Interview with our VP Revenue Operations (45 min)</li>

<li>Use case (1 hour)</li>

<li>Final interview with a Senior leadership team member (30 min)</li>

Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.