Studio Manager, Rittenhouse Square - SoulCycle

<p>SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly.&nbsp;This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business.</p><p>The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.</p>

<p><strong>INTERPERSONAL SAVVY</strong></p><ul><li>Foster the SoulCycle Community and Culture in your studio</li><li>Set the weather in your studio so your team loves to come to work</li><li>Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values</li><li>Build and foster relationships in your studio, with your instructors and local community</li><li>Acknowledge your teams wins and show gratitude</li></ul><p><strong>BUSINESS ACUMEN</strong></p><ul><li>Develop holistic business plans that encompass ridership and retail goals</li><li>Analyze and manage studio profit and loss statements</li><li>Identify and execute opportunities with corporate partnerships and community impact</li><li>Ensure that all company-wide initiatives are executed in your studio</li><li>Develop and execute new rider acquisition and retention plans alongside marketing partner</li></ul><p><strong>BUILDING EFFECTIVE TEAMS</strong></p><ul><li>Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity</li><li>Provide in the moment feedback and coaching to your team when necessary</li><li>Oversee the onboarding, training and development of all new ASMs and part-time hires</li><li>Continuously identify and develop high potential employees</li><li>Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met</li></ul><p><strong>LEARNING ON THE FLY</strong></p><ul><li>Be an expert on studio specific and company-wide operational procedures and policies</li><li>Seamlessly transition yourself, team, and studio to new ways of working and processes</li><li>Be open to, embrace and manage change within your studio and your team</li></ul><p><strong>CREATIVE PROBLEM SOLVING</strong></p><ul><li>Confidently manage conflict in high pressure situations</li><li>Demonstrate a solution oriented mindset and ability to execute within company standards in any situation</li><li>Proactively identify and address difficult situations</li></ul><p><strong>QUALIFICATIONS</strong>:</p><ul><li>Must have superior customer service and hospitality skills</li><li>Must be highly organized with the ability to prioritize multiple tasks with tight deadlines</li><li>Strong ability to communicate clearly with team members, clients, and senior management</li><li>Must be able to work flexible/non-traditional hours including weekends and some holidays</li><li>Personal passion for fitness and/or the SoulCycle brand is required</li></ul><p>&nbsp;</p>