Customer Service - Needs Matching Volunteer

<p>The Needs Matching Team is here to make sure our frontline workers have their needs met as quickly as possible.&nbsp; We are part customer service and part detective, with a major in problem solving!</p><p>You will be responsible for connecting every frontline worker who needs equipment, with the suppliers who have it. Specific responsibilities may include:</p><ul><li>Validate &amp; add suppliers and needs to the map</li><li>Connect suppliers and supplies to those raising needs</li><li>Foster and build relationships with suppliers and needs raisers</li><li>Update the list of preferred suppliers</li><li>Monitor our&nbsp;email service</li><li>Identify story worthy insight on suppliers and needs raisers</li></ul>

<ul><li>Results orientated &amp; driven</li><li>Resilient &amp; determined</li><li>Attention to detail</li><li>Comfortable communicating with need raisers and suppliers over phone and email</li></ul>