Implementation Engineer

<p><strong>About Mitsogo</strong></p>

<p>Mitsogo is a global organization that highly values the contributions of each employee. Our ability to</p>

<p>attract top talent is a testament to our commitment to fostering a sense of belonging for everyone.</p>

<p>We recognize the rapid evolution of technology and society that impacts our industry, and we</p>

<p>prioritize equipping our employees with diverse opportunities and empowering them with a wide</p>

<p>range of skills.</p>

<p><strong>About Hexnode</strong></p>

<p>Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the</p>

<p>way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse</p>

<p>sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is</p>

<p>revolutionizing the enterprise software and cybersecurity landscape.</p>

<p><strong>Job Summary</strong></p>

<p>We are looking for a highly skilled and motivated Presales Implementation Engineer</p>

<p>with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with</p>

<p>Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch</p>

<p>Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in</p>

<p>working with customers to understand their requirements, assisting in the presales process, and</p>

<p>ensuring smooth implementation of security solutions.</p>

<p><strong>Key Responsibilities:</strong></p>

<p>• Collaborate with sales and technical teams to understand customer requirements and</p>

<p>translate them into technical solutions.</p>

<p>• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution</p>

<p>presentations for customers.</p>

<p>• Design and implement security solutions, including MDM, RMM, and Patch</p>

<p>Management tools, based on customer needs and business goals.</p>

<p>• Provide technical guidance and advice to clients during the presales cycle.</p>

<p>• Assist in creating and customizing proposals, responses to RFPs, and technical</p>

<p>documentation.</p>

<p>• Work closely with customers and internal teams to ensure successful deployments,</p>

<p>configurations, and implementations of cybersecurity products.</p>

<p>• Troubleshoot and resolve technical issues during presales and post-sales phases.</p>

<p>• Stay updated with the latest trends and advancements in the cybersecurity domain,</p>

<p>particularly related to MDM, RMM, and Patch Management.</p>

<p>• Support clients in managing and securing devices, networks, and endpoints.</p>

<p>• Maintain high levels of customer satisfaction by ensuring timely and efficient</p>

<p>implementation of solutions.</p>

<p><strong>Required Skills &amp; Qualifications:</strong></p>

<p>• 2 -5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile</p>

<p>Device Management), RMM (Remote Monitoring and Management), or Patch</p>

<p>Management tools.</p>

<p>• Strong understanding of security frameworks and protocols for device management,</p>

<p>remote monitoring, and patching.</p>

<p>• Experience with deploying, configuring, and supporting MDM solutions such as</p>

<p>AirWatch, MobileIron, or Microsoft Intune.</p>

<p>• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or</p>

<p>NinjaRMM.• Hands-on experience in presales activities, including customer engagements,</p>

<p>presentations, and demos.</p>

<p>• Strong communication skills with the ability to articulate complex technical concepts to</p>

<p>non-technical audiences.</p>

<p>• Ability to manage customer expectations, solve problems quickly, and work under</p>

<p>pressure.</p>

<p>• Basic understanding of network security, endpoint protection, and IT infrastructure.</p>

<p>• Bachelor’s degree in Computer Science, Information Technology, or related field</p>

<p>(preferred).</p>

<p><strong>Desired Skills:</strong></p>

<p>• Certifications such as CompTIA Security+, Certified Information Systems Security</p>

<p>Professional (CISSP), or any other relevant cybersecurity certifications.</p>

<p>• Experience in network security and endpoint management.</p>

<p>• Knowledge of cloud security concepts and technologies.</p>

<p>&nbsp;</p>