IT Systems Administrator

<p><strong>Our Story<br></strong></p>

<p>Printique is a premium photo printing lab dedicated to transforming your digital images into stunning, museum-quality prints and photo products. Whether preserving cherished moments or creating personalized gifts, we combine expert craftsmanship with the latest printing technology to deliver exceptional quality that lasts a lifetime. &nbsp;</p>

<p>From fine art prints to custom photo books and wall décor, Printique helps you celebrate and share your memories in vibrant detail and timeless style.&nbsp;</p>

<p><strong>Our&nbsp;Leadership Principles</strong></p>

<ul>

<li><strong>Growth Mindset:</strong> We set high standards, embrace failure, and are open to change.</li>

<li><strong>Be Customer-Centered:&nbsp;</strong>We focus on the end-to-end customer experience.</li>

<li><strong>Take Ownership &amp; Dig Deeper:&nbsp;</strong>We are proactive, use data, and avoid shortcuts.</li>

<li><strong>Think Like a Start-Up:&nbsp;</strong>We move fast, stay flexible, and celebrate every win.</li>

<li><strong>Be Humble &amp; Respectful:&nbsp;</strong>We assume positive intent, listen actively, and support one another.</li>

</ul>

<p><strong>What You'll Do</strong></p>

<p>Printique is seeking a hands-on IT Systems Administrator to support and maintain the technology environment at our Brooklyn facility. You’ll be the go-to technical expert on-site, ensuring the stability, security, and performance of local systems and equipment while working closely with our headquarters IT team and overseas developers.</p>

<p>If you’re passionate about keeping systems running smoothly, optimizing networks (including Wi-Fi), and supporting a fast-paced production environment, this is a great opportunity to take ownership while collaborating within a larger global IT organization.</p>

<ul>

<li>Manage and monitor all on-site IT systems—including PCs, Laptops, printers, barcode scanners, Wi-Fi networks, servers, and network equipment—to ensure reliability and performance.</li>

<li>Maintain and troubleshoot multi-platform environments (Windows, Linux, macOS).</li>

<li>Administer user accounts, permissions, and security policies in coordination with HQ IT.</li>

<li>Configure, secure, and optimize wired and wireless (Wi-Fi) network performance.</li>

<li>Oversee and track SSL/TLS certificate renewals and ensure ongoing validity.</li>

<li>Implement and maintain data backup, and recovery solutions.</li>

<li>Coordinate hardware and software upgrades with minimal business disruption.</li>

<li>Collaborate with HQ IT and overseas development teams on integrations, rollouts, and global infrastructure projects.</li>

<li>Troubleshoot and resolve issues across infrastructure, applications, and production equipment.</li>

<li>Identify opportunities to improve reliability, network stability, and system efficiency.</li>

</ul>

<p><strong>Requirements</strong></p>

<ul>

<li>3–5 years of experience in IT systems administration or a related role.</li>

<li>Strong understanding of network protocols (TCP/IP, DNS, DHCP, SMTP, SNMP, NTP, FTP).</li>

<li>Experience managing Windows Server, File and Printer Sharing, Active Directory, and Group Policy.</li>

<li>Proficiency in Wi-Fi configuration and troubleshooting connectivity and performance issues.</li>

<li>Knowledge of server hardware, RAID configurations, and storage systems.</li>

<li>Hands-on experience with printers and other networked peripherals.</li>

<li>Excellent troubleshooting, communication, and documentation skills.</li>

<li>Ability to work independently while collaborating across distributed and international teams.</li>

</ul>

<p><strong>Preferred</strong></p>

<ul>

<li>Experience with Linux and open-source technologies.</li>

<li>Hands-on experience barcode scanners</li>

<li>Scripting skills in PowerShell and/or Bash.</li>

<li>Knowledge of order processing or inventory management systems.</li>

<li>Familiarity with cloud platforms (GCP, Azure) and hybrid environments.</li>

<li>Familiarity with SSL/TLS certificate management and renewal processes</li>

<li>Experience supporting global or cross-time-zone teams.</li>

</ul>

<p>&nbsp;</p>

<p>This role requires 5 on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.&nbsp;</p>

<p><strong>Ready to Join Our Team of Creators?&nbsp;Apply today and let’s create something extraordinary together.&nbsp;</strong></p>Pay range for this role:$38—$46 USD