Customer Service Specialist
Posted 2026-09-20 · Verified live 2026-09-20
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<p>Do you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team!</p>
<p> </p>
<p>In this entry-level role, you'll:</p>
<ul>
<li>Become a Pilgrimage Expert: Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality.</li>
<li>Provide Exceptional Service: Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information.</li>
<li>Master the Journey: Become a whiz at processing reservations, updating clients on changes, and managing special requests.</li>
<li>Be Part of the Family: Collaborate with our team to ensure exceptional customer satisfaction.</li>
<li>Thrive in a Dynamic Environment: Work a flexible schedule that may include occasional overtime.</li>
</ul>
<p> </p>
<p>We're looking for someone who:</p>
<ul>
<li>Loves Learning: No prior experience is required, but a willingness to learn and grow is essential.</li>
<li>Tech-Savvy: Strong computer skills are a plus!</li>
<li>Team Player: You thrive in a collaborative environment.</li>
<li>Client Champion: Providing excellent customer care is your passion.</li>
<li>Great Communicator: You communicate clearly and efficiently, seeing tasks through to completion.</li>
<li>Detail-Oriented: Accuracy and a keen eye are your strengths.</li>
<li>Problem Solver: You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!)</li>
</ul>
<p> </p>
<p>Benefits (Full-Time Only):</p>
<ul>
<li>Paid time off (Holidays, Vacation & Sick Time)</li>
<li>Retirement Savings with Company Match</li>
<li>Medical & Dental Insurance</li>
<li>Travel Discounts</li>
<li>On-the-Job Training</li>
</ul>
<p> </p>
<p>Ready to embark on this exciting journey? Apply today!</p>
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