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Customer Service Specialist

206 Tours · BRENTWOOD, Tennessee

Posted 2026-09-20 · Verified live 2026-09-20

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About this role

<p>Do you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team!</p>

<p>&nbsp;</p>

<p>In this entry-level role, you'll:</p>

<ul>

<li>Become a Pilgrimage Expert:&nbsp;Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality.</li>

<li>Provide Exceptional Service:&nbsp;Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information.</li>

<li>Master the Journey:&nbsp;Become a whiz at processing reservations, updating clients on changes, and managing special requests.</li>

<li>Be Part of the Family:&nbsp;Collaborate with our team to ensure exceptional customer satisfaction.</li>

<li>Thrive in a Dynamic Environment:&nbsp;Work a flexible schedule that may include occasional overtime.</li>

</ul>

<p>&nbsp;</p>

<p>We're looking for someone who:</p>

<ul>

<li>Loves Learning:&nbsp;No prior experience is required, but a willingness to learn and grow is essential.</li>

<li>Tech-Savvy:&nbsp;Strong computer skills are a plus!</li>

<li>Team Player:&nbsp;You thrive in a collaborative environment.</li>

<li>Client Champion:&nbsp;Providing excellent customer care is your passion.</li>

<li>Great Communicator:&nbsp;You communicate clearly and efficiently, seeing tasks through to completion.</li>

<li>Detail-Oriented:&nbsp;Accuracy and a keen eye are your strengths.</li>

<li>Problem Solver:&nbsp;You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!)</li>

</ul>

<p>&nbsp;</p>

<p>Benefits (Full-Time Only):</p>

<ul>

<li>Paid time off (Holidays, Vacation &amp; Sick Time)</li>

<li>Retirement Savings with Company Match</li>

<li>Medical &amp; Dental Insurance</li>

<li>Travel Discounts</li>

<li>On-the-Job Training</li>

</ul>

<p>&nbsp;</p>

<p>Ready to embark on this exciting journey? Apply today!</p>

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