Devops Engineer

<p><strong>About Hexnode</strong></p>

<p>Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.</p>

<h3><strong>Role Overview</strong></h3>

<p>We are seeking a<strong>&nbsp;AWS Operations Specialist</strong> to manage and maintain our cloud infrastructure and device ecosystems. This is a highly operational, execution-focused role—not an architecture position. The ideal candidate has <strong>2 to 4 years of experience</strong> executing infrastructure as code, monitoring environments, and following documented playbooks to keep our systems secure and resilient.</p>

<p>Because this role handles secure environments, candidates <strong>must be US Citizens</strong> and capable of passing a comprehensive federal background check.</p>

<h3><strong>Key Responsibilities</strong></h3>

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<p><strong>Infrastructure Execution:</strong> Run, maintain, and execute existing Terraform and Ansible scripts to deploy and update infrastructure.</p>

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<p><strong>GovCloud Monitoring:</strong> Actively monitor our AWS GovCloud dashboards, keeping a close eye on system health, performance metrics, and security baselines.</p>

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<p><strong>Mobile Device Management:</strong> Manage Android Enterprise kiosk configurations, ensuring secure deployments and smooth device operations.</p>

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<p><strong>Incident Response &amp; Triage:</strong> Respond swiftly to operational alerts by strictly following our documented team playbooks.</p>

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<p><strong>Escalation:</strong> Identify anomalies or issues that fall outside established, documented procedures and escalate them accurately to the engineering team.</p>

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<h3><strong>Required Qualifications &amp; Profile</strong></h3>

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<p><strong>Citizenship:</strong> Must be a <strong>US Citizen</strong> (required for GovCloud infrastructure management).</p>

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<p><strong>Background:</strong> Must be able to successfully clear a rigorous federal background investigation.</p>

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<p><strong>Experience:</strong> 2 to 4 years of hands-on experience in a technical operations, DevOps, or SysAdmin role.</p>

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<p><strong>Technical Familiarity:</strong></p>

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<p>Comfort executing/running <strong>Terraform</strong> and <strong>Ansible</strong> scripts (writing them from scratch is not required).</p>

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<p>Direct experience navigating the <strong>AWS Management Console</strong> (GovCloud experience is a plus, but commercial AWS experience is acceptable).</p>

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<p>Familiarity with <strong>Android Enterprise</strong> or similar Mobile Device Management (MDM) platforms.</p>

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<p><strong>Mindset:</strong> Highly disciplined, detail-oriented, and process-driven. You take pride in operational consistency and knowing when to escalate.</p>

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