Configuration Specialist

<p><strong>Overview:</strong></p><p>SOSi is currently seeking an experienced <strong>Configuration Specialist</strong> in <strong>Ramstein AB, Germany</strong>, in support of our government customer.&nbsp;</p><p><strong>Essential Job Duties:</strong></p><ul><li>Provide configuration management of all managed networks and systems.</li><li>Implement and maintain a configuration management program that encompasses documented change control procedures and practices for both hardware and software on all supported networks/systems.</li><li>Support the Change Control Board (CCB), record and post CCB meeting minutes.</li><li>Provide software licensing management for all assigned systems and networks.</li><li>Maintain license, warranty, and support services data for hardware and software.</li><li>Document current revision level of all key components, maintain documentation on the configuration of all environments under configuration control to include architecture diagrams.</li><li>Document all changes to the configuration of supported environments.</li><li>Analyze and evaluate engineering change proposals and software requests to determine network and system, impacts prior to baseline implementation.</li><li>Ensure configuration identification by reviewing design release documents for completeness, proper authorizations, and system updates.</li><li>Implement, update, and maintain enterprise level configuration management products and systems.</li><li>Analyze the current enterprise configuration management implementation and provide status reports before and after remediation actions are engineered and executed.</li><li>Provide weekly activity reports describing activities accomplished.</li><li>Communicate effectively orally and in writing with customers, stakeholders, and technical specialists, including leading detailed technical discussions and developing/presenting required briefing materials.</li><li>Perform various audits, design reviews, and document results.</li><li>Ensure the application of military standards and requirements for the statement of work are properly implemented.</li><li>Develop configuration and data management documentation based on program requirements and implement new processes as needed.</li><li>Establish and govern structured document repositories, ensuring quality control and precise version tracking for all project artifacts, system baselines, and the Approved Products List (APL).</li><li>Control access to configuration management products, maintain records of their status, and ensure safe and secure storage to protect against damage and unauthorized access.</li><li>Select and package various components that comprise the final working product.</li><li>Provide guidance and work leadership to less-experienced staff members, may have supervisory responsibilities, and may serve as technical team or task leader.</li></ul>

<p><strong>Minimum Requirements:</strong></p><ul><li>Must possess an Active in-scope secret clearance.</li><li>Education: BA/BS in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance.</li><li>This position requires five (5) years of intensive and specialized experience.</li><li>Education and experience requirements may be substituted with:<ul><li>A master’s degree (in subjects described above) and three (3) years’ experience of which two (2) must be specialized.</li><li>No Degree and 13 years’ experience of which five (5) must be specialized.</li></ul></li><li>Must receive TESA approval from the German government.</li><li>Detailed understanding of ITIL change, configuration, and release management processes&nbsp;of ITIL v4/v5 change, configuration, and release management processes, with a proven ability to apply ITSM principles to optimize and streamline administrative workflows.</li><li>Experience with IT project management and O&amp;M coordination.</li><li>Strong interpersonal skills and the ability to extract, understand, and document system specifications and designs from network engineers and system administrators.</li><li>ITIL / ITSM / CMMI experience.</li><li>Experience using an enterprise ticketing system to coordinate and schedule activities (e.g., Remedy, ServiceNow, Ivanti).</li><li>Experience understanding SCCM capabilities, validating deployment plans, and ensuring regular deployment schedules.</li><li>Knowledgeable in multiple current technology areas, including client and server computer hardware and operating systems, end-user desktop software, remote management, IAVA process, and end-user device security management and patching.</li><li>Strong oral and written communication skills are required.</li><li>Developed problem-solving and analytical abilities.</li></ul><p>&nbsp;</p><p><strong>Preferred:</strong></p><ul><li>ITIL v4 or v5 Foundations</li><li>DoD 8570 IAT level II compliant (e.g., CompTIA Security+ certification)</li></ul>