HR Operations Specialist

<p><u>Role Purpose :</u></p>

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<p>Responsible for on-ground operations, including managing attendance, handling workers’ issues, coordinating with suppliers, and ensuring smooth daily operations in the factory.</p>

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<p><u><u>Key Responsibilities :</u></u></p>

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<li>Monitor and record workers’ daily attendance, absence, lateness, and shift status. </li>

<li>Ensure attendance data is accurate and submitted on time.&nbsp;</li>

<li>Follow up on absenteeism and manpower gaps during the shift. </li>

<li>Coordinate with labour suppliers to cover absences and operational manpower shortages. </li>

<li>Handle workers’ daily operational issues and provide appropriate first-line support.</li>

<li>Escalate unresolved or critical workers’ issues to the HR Leader when required.</li>

<li>Coordinate with labour suppliers regarding attendance, replacements, and workers’ operational matters. </li>

<li>Maintain continuous communication with the Vendor Relationship Manager regarding supplier-related issues and manpower gaps. </li>

<li>Ensure replacements and absenteeism coverage are arranged according to operational requirements. </li>

<li>Follow up on workers’ deployment and ensure manpower is available in the required work areas. </li>

<li>Prepare and submit accurate daily site operations and attendance reports. </li>

<li>Monitor recurring attendance and operational issues and report them to the HR Leader. </li>

<li>Support smooth shift handover between day and night operations where applicable.&nbsp;</li>

<li>Maintain accurate records of attendance, worker issues, supplier coordination, and corrective actions. </li>

<li>Ensure company policies and site procedures are followed by workers during the shift.&nbsp; </li>

<li>Coordinate with relevant stakeholders to minimize operational disruptions.</li>

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<p><u><u>Qualification :</u></u></p>

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<p>Technical Skills: </p>

<p>- Attendance management</p>

<p> - Site &amp; workforce operations </p>

<p>- Manpower coordination </p>

<p>- Supplier coordination </p>

<p>- Daily operational reporting </p>

<p>- Issue handling &amp; escalation </p>

<p>- Microsoft Office, especially Excel </p>

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<p>Personal Competencies: </p>

<p>- Communication skills </p>

<p>- Problem-solving </p>

<p>- Ability to work under pressure </p>

<p>- Organization and follow-up </p>

<p>- Conflict handling </p>

<p>- Attention to detail </p>

<p>- Accountability </p>

<p>- Resilience</p>